Since the products we provide are intangible and not subject to change, we do not return the product after it has been paid for and sent to the customer. As a customer, you are responsible for your decision to purchase the offered product as it is offered on our website, without any modifications or additions.
Bonuses provided by our partners are also not returnable services/products.
Subject to the foregoing, we may return a product under the following circumstances:
Products:
Services:
For complex projects with multiple phases, a partial refund may be issued to cover the cost of phases that have not been completed. Please note that purchases older than 3 months are non-refundable.
Please note that we do not accept any responsibility and therefore do not accept returns/exchanges for products that are incompatible with third party software (plugins, add-ons, modules, search filters, scripts, extensions, etc.). ), except as noted in the description of our additional products. We also do not support third-party applications.
Contact Us
Phone: +1 (646) 980 64 08 |
The technical support service processes your request within 24 hours.
Refund requests are accepted by any of the messengers located in the lower right corner of the screen.
Refund requests are accepted by the billing department at the address within 2 weeks from the date of the order. In the application, you must specify the details of the order and the reason why you want to return the product. Please make sure you read the above information carefully before sending your email.
Make sure your application does not conflict with our
Terms of Use
.
The cost of the product will be refunded to your account after signing the non-use agreement for the product/product elements. This agreement is provided by our support team after receiving your letter requesting a refund.